View your payslips here

Job Details

Job Ref: JULSUPP
Job Title: Sales and Service Support Agent
Date Posted: 12/09/2017
Salary Rate: £26000 - £30000 per annum
Location: Millbrook

Our client who provides vehicle testing and validation services to customers in the automotive industry is looking to recruit a Sales and Service Support agent.

 

You will be responsible for all aspects of sales order processing and will be the first point of contact for customers .

Duties:

  • To provide a prompt and efficient response to customers relating to repairs and calibration service
  • Quotations on SAP CRM
  • Technical support
  • Software maintenance renewals
  • Contract customers - as per the respective service level agreements
  • Convert quotes
  • Complete credit checks
  • Invoicing customers
  • Maintain stock
  • Support month end and ad-hoc report on sales figures
  • Booking hotels, taxis, flights etc.

You must have a minimum of 5 years experience in a similar role

Essential skills

Proficient in the use of Microsoft Office, SAP, CRM and SAP ERP

Must have an excellent telephone manner

Excellent written and verbal communication skills

Excellent customer service skills

Good team player with a "can do attitude"

Willing to travel occasionally

 

Hours - 40 hours per week

Salary £26000 -£30000 per year depending on experience.

Please send your CV to Julia

 

back